Services:

As part of our vision to become your own IT department we offer a broad range of services tailored to nearly any situation.

These services are designed to initially establish the close alignment of your information technology systems with your core business activities and subsequently to provide for the ongoing support and maintenance of your technology systems. They include:

Support Assurance:
Under the support assurance plans we take responsibility for your information technology systems and become your own IT department. Our methodologies are designed to proactively manage your site and prevent problems and unnecessary expense.

These plans include our free Safety Assurance Time and Replacement parts policies. This is your assurance that if we do not do our job properly and there is problem then it is fixed at our expense..... read more.

Helpdesk:
The Citywest helpdesk is at the heart of the services offered to your company.

It is the focal point of all activities concerning your site and plans, cordinates and schedules these actvities. It plays a vital role in ensuring you receive service you expect and resolves more than 80% of issues in the first instance....... read more

Software Development:
When dealing with standardised or legacy information technology systems it is sometimes not possible to achieve the desired close alignment between your core business actvities and the underlying technology systems that support these activities..

In these cases software can be developed to suit your unique situation.

Citywest has over 14 years experience in developing software and has an extensive library of modifications, add-ons and full systems. In many cases a solution to suit your requirements can be found in the library saving you time and money.... request information