Support Assurance:

Many of us don't realise how reliant we are on computers. Corrupt files, power surges, virus attacks, hackers, human error and software problems can all cause computer systems to fail.

The reality is that without regular care and maintenance it is possible for your system to be down for extended periods of time, causing serious disruption to your business activities.

When things go wrong you probably contact your support company for help. They arrive at your site, fix the problem and bill you. But fixing problems is the easy part, preventing in the first place them is another matter.

Our Support Assurance Plans are designed to prevent problems occurring in the first place.

It has been shown that even the most stable system requires ongoing care and maintenance. Whilst ad hoc support will resolve immediate problems critical parts of your system such as file servers, networks and accounting software require regular proactive monitoring and maintenance to ensure high levels of performance and reliability.

Our experience has been that once the Support Assurance Plan has been established you are able to "lock in" the support costs and minimise expenses.

In fact we are so confident that Support Assurance Plans prevents problems that we have developed the Free Safety Assurance Time and Replacements Parts policies. Support Plan clients can use these features to have problems fixed for free.

For a fixed monthly fee we take responsibility for your information technology systems and become your own IT department, preventing problems and unnecessary expense. Our objective is to provide you with a better service at a more manageable cost.

Support Assurance Plans are available from just $40.00 per week.

As well as our premium Support Assurance Plans two other levels of support are available to provide onsite management and support of your system. They are based on either pre-paid or casual contracts and are flexible plans designed to your requirements. They cover your ad-hoc and emergency requirements..... request information.